Case Study: International Provider of Diagnostic Testing Systems achieves centralized instrument monitoring and increased lab productivity with Black Box Network Services ServSwitch Octet

International Provider Of Diagnostic Testing Systems - Customer Case Study

International Provider Of Diagnostic Testing Systems needed a way to reduce costs and boost lab productivity by letting technicians monitor multiple instruments from a single workstation with minimal training and easy expansion. They engaged Black Box Network Services to evaluate lab configurations and recommended a ServSwitch solution, ultimately selecting the ServSwitch Octet™ to meet requirements for unobtrusiveness, scalability, and long cable runs.

Black Box Network Services implemented the ServSwitch Octet™, using unshielded twisted-pair cabling and on‑screen controls to allow plug‑and‑play expansion and instrument access up to 200 feet. As a result, technicians can view any connected instrument with a single keystroke instead of walking between stations, enabling easier equipment monitoring, reduced downtime risk, and measurable gains in productivity and workplace efficiency.