Case Study: Carilion Clinic achieves 100% wireless coverage and accelerated Epic EHR adoption with Black Box Network Services

Carilion Clinic - Customer Case Study

Carilion Clinic, a multi-hospital health system with eight acute care hospitals and more than 110 ambulatory practices, needed ubiquitous, reliable wireless to support an enterprise-wide rollout of Epic’s EHR and thousands of mobile devices. After struggling with separate, inconsistent wireless infrastructures, Carilion turned to Black Box Network Services for a distributed antenna system (DAS) and WLAN solution to deliver continuous indoor coverage for 802.11 and other wireless services.

Black Box Network Services implemented DAS and WLAN across Carilion’s facilities, delivering 100% coverage and high availability of all wireless services, which enabled broad physician adoption of Epic, eliminated multiple log-in issues, and freed IT to focus on end-user needs instead of troubleshooting connectivity. The solution now supports thousands of peripheral devices and mobile carts, contributed to faster EHR uptake and operational flexibility, and helped Carilion maintain 24x7 availability of 120+ clinical and financial applications.

Carilion Clinic

Kendall White

Senior IT Director