Case Study: a leading airport in India achieves resilient, scalable AOCC operations with Black Box Emerald

a leading airport in India eliminates single points of failure and adds 5 future-ready AOCCs with Black Box

The customer, a leading airport in India, faced a challenge with its legacy Airport Operations Control Center (AOCC) architecture, which relied on a centralized chassis that created a single point of failure and risked critical operational downtime. To modernize its operations and enhance resilience, the airport partnered with vendor Black Box Network Services for a solution.

Black Box deployed its Emerald Control Ecosystem, Boxilla Management Platform, and DESKVUE Multi-Source Receiver. This solution eliminated single points of failure, reduced downtime and operational costs, and enhanced cross-department collaboration through ultra low latency performance. The scalable, IP-based design from Black Box has future-proofed the airport's expansion, with five more next-generation control rooms planned for the resilient system.