Case Study: Ford Dealerships boost mobile service revenue and recall completion with BizzyCar

How BizzyCar Is Helping Ford Dealerships Excel at Mobile Service

Ford dealership Krause Family Ford faced significant operational challenges in launching a profitable mobile service department. They struggled with scheduling, routing, and efficiency, which hindered their ability to increase recall completions and customer pay service appointments. To address these issues, they partnered with vendor BizzyCar for a solution.

BizzyCar provided a suite of tools including a command center for scheduling, a technician app for workflow management, and an AI-powered recall platform. The implementation led to a major increase in mobile service appointments and revenue, with the fleet now averaging 5 to 7 visits per vehicle daily. BizzyCar helped the dealership re-engage dormant customers and significantly boost its recall completion rates, transforming mobile service into a profitable operation.

Ford

Jacob Tabickman

Mobile Service Manager