Case Study: Capital Chevrolet Wake Forest boosts recall appointments and revenue with BizzyCar

BizzyCar and Capital Chevrolet Wake Forest Digital Communications

Capital Chevrolet Wake Forest wanted to modernize the way it handled vehicle safety recalls, moving away from a passive, traditional mailer system that relied on customers to schedule service. They partnered with BizzyCar and its recall handling platform to increase customer awareness and make the outreach process more efficient and effective.

BizzyCar's solution utilized AI and automated digital communications to target customers and manage inbound inquiries. This implementation generated 400 high-conversion service appointments from 45 campaigns. For Capital Chevrolet Wake Forest, this resulted in $70,000 of additional revenue and an 18x return on investment, all while maintaining regulatory compliance.

Capital Chevrolet Wake Forest