Case Study: SONGWON Industrial Group streamlines global quality processes with BizzMine

Songwon Industrial Group - Customer Case Study

SONGWON Industrial Group, the world's second-largest polymer stabilizer manufacturer, faced challenges with its legacy Vivaldi 5.0 software as it sought a more user-friendly and web-based platform to manage global quality and business processes, including customer complaints. To advance their operations, they partnered with Bizzmine to upgrade to its new platform.

The solution from Bizzmine involved a seamless migration from Vivaldi 5.0 to its web-based system, which preserved all of SONGWON’s historical data. The implementation has centralized eight key business and quality processes, empowered internal staff to manage workflows without external consultants, and facilitated easy collaboration with third parties. As a result, SONGWON has improved global accessibility and is continuously expanding its use of Bizzmine for processes like document control.

SONGWON Industrial Group

Benjamin Grob

Leader Global Quality Assurance