Case Study: Danoffice IT improves customer overview, ordering, and tracking with Bizzkit

Customer portal with focus on overview

Bizzkit collaborated with Danoffice IT, a supplier of professional IT equipment to global humanitarian organizations. Their challenge was to create an online customer portal that would provide these clients, who often operate in chaotic crisis zones, with a quick overview and a vastly simplified process for ordering and tracking critical supplies.

The solution implemented by Bizzkit focused on a user-centric design informed by customer interviews. Key features included a process-based menu with notification tiles for required actions and a comprehensive 'Reports' section with filterable organizational data. This provided customers with full transparency and an easy overview of their entire partnership. As a result, Bizzkit helped Danoffice IT undergo a digital transition that ensures their customers can use minimal resources on the buying process, which is vital for their operations in the world's hot spots.

Danoffice IT