Case Study: KeyBank boosts architecture efficiency with Bizzdesign Horizzon

KeyBank saves 10% of architecture creation and approval time with Bizzdesign

KeyBank, a large regional financial services company, faced challenges due to a lack of a centralized repository for solution architecture diagrams. Using disparate tools like PowerPoint and Visio led to scattered, inconsistent artifacts, knowledge loss when consultants departed, and redundant work. To address this, KeyBank selected the Bizzdesign Horizzon platform to create a unified source of truth.

The solution involved integrating Bizzdesign with ServiceNow CMDB and adopting the ArchiMate framework for a common language. This created a centralized, collaborative repository for diagrams, enabling reuse, governance, and streamlined reviews. KeyBank achieved an estimated 10% time saving in architecture creation and approval, boosted efficiency, enhanced data integrity, and improved its ability to meet financial audit and compliance requirements through the Bizzdesign platform.

KeyBank