Case Study: ServiceTitan achieves branded, data-driven events and saves 24 hours/month with Bizzabo

How Servicetitan Elevated Their Brand Experience With Bizzabo

ServiceTitan, a provider of operational software for home services, runs several education-focused events including its flagship user conference, Pantheon. Although their events emphasize training and community-building, their legacy event technology left attendees without a mobile agenda or smooth onsite check-in, separated registration from other systems, and produced limited reporting — making it hard to brand the experience consistently or use attendee data to guide programming.

By switching to Bizzabo, ServiceTitan implemented branded session registration, a dynamic agenda builder, tagging and customization, plus Salesforce integration and improved reporting. The platform enabled real-time edits to sessions and speakers, better attendee navigation and personalization, and stronger data-driven decisions; the team saved an estimated 24 hours per month in admin time while delivering a more polished, measurable event experience.

ServiceTitan

Amy Herman

Senior Program Manager