Case Study: Compass achieves deeper attendee insights and seamless onsite experiences with Bizzabo

How Compass Gained Deep Insights with Bizzabo’s Analytics and Onsite Solution

Compass, a technology-driven real estate company, runs national retreats for 700–2,300 agents but struggled with limited visibility into attendee behavior, difficulty assigning attendees to sessions and tracks, and onsite registration issues that delayed event starts and degraded the attendee experience.

By adopting Bizzabo’s all‑in‑one platform (website builder, registration, onsite solution, analytics and app), Compass captured richer registration and demographic data, automated post-event surveys, and delivered seamless onsite check‑in. The results included a smoother Fall 2019 REtreat for 1,700 attendees, a doubling of mobile app adoption to over 60% with 390+ in‑app messages, granular reporting (e.g., a session with 91% registrations), and saved staff time to focus on driving revenue and attendee-driven programming.

Compass

Stephanie Militello

Lead, Growth Product Marketing and National Events