Case Study: Wellmark achieves proactive BizTalk and SQL Server monitoring with BizTalk360

Wellmark - Customer Case Study

Wellmark Blue Cross Blue Shield of Iowa runs a complex BizTalk environment with production application servers, a clustered SQL instance, and a separate message box, but lacked a dedicated tool to monitor both its databases and BizTalk Server environment. This made it difficult to respond quickly during major incidents, including database outages, until Wellmark chose BizTalk360.

BizTalk360 provided Wellmark with centralized monitoring and management for both BizTalk and SQL Server, including features like Auto-Correct that helped streamline operations, especially after hours. With BizTalk360, Wellmark gained better visibility, faster issue response, and improved stability and proactive management, though no specific quantitative metrics were shared.

Wellmark