Case Study: RACQ achieves faster business process stability and issue resolution with BizTalk360

RACQ - Customer Case Study

RACQ, the independent advocate for 1.7 million Queenslanders, needed a way to monitor its BizTalk environment more effectively. With four production BizTalk servers and over 200 applications, the team lacked a product to track application and infrastructure issues and stabilize business process monitoring, so it turned to BizTalk360.

BizTalk360 implemented monitoring for applications, artifacts, suspended instances, and infrastructure events such as throttling and memory spikes, along with BAM portal and querying capabilities for easier error reporting. RACQ reported faster issue detection and notification when systems went down, helping the team quickly rectify problems before the business was impacted and significantly improving business process stability and continuity.

RACQ

Tanuja Sarath-Chandra

Software Developer II | Integration