Case Study: PwC achieves clearer team separation and improved BizTalk Server monitoring with BizTalk360

PwC - Customer Case Study

PwC, the global professional services firm, needed a better way to manage a complex BizTalk Server environment while reducing repetitive tasks, overcoming limited permissions in the BizTalk Admin Console, and avoiding the use of multiple systems for monitoring. The team turned to BizTalk360 for BizTalk Server monitoring and management to improve control and operational efficiency.

With BizTalk360, PwC gained granular permissions, streamlined monitoring, and easier handling of tasks like suspend/resume messages. BizTalk360 helped separate responsibilities between the server-owning team and 20–30 application team members, leaving only 1–2 people needing direct server access and significantly boosting productivity through clearer roles and real-time monitoring.

PwC