Case Study: Kleinwort Hambros achieves proactive BizTalk monitoring and auto-recovery with BizTalk360

Kleinwort Hambros improves BizTalk visibility across 15 applications with BizTalk360

Kleinwort Hambros, a UK-based private bank, faced significant challenges in monitoring their critical BizTalk Server environment. Without a dedicated tool, their team relied on manual checks using the BizTalk Server Administration Console, leading to limited visibility, reactive issue discovery, and a lack of automated alerting and recovery. This created inefficiencies and risk for their financial integrations. They turned to the vendor BizTalk360 for a solution.

BizTalk360 provided Kleinwort Hambros with a comprehensive monitoring and management solution. The implementation of features like alarms, proactive alerts, and automated recovery transformed their operations from reactive to proactive. While specific metrics were not formally captured, the bank reported greatly improved visibility, reduced manual effort, and increased confidence in system reliability. Kleinwort Hambros rated BizTalk360 as "Very Good" to "Excellent" and confidently recommends it for managing BizTalk environments.

Kleinwort Hambros