Case Study: JF Hillebrand achieves streamlined BizTalk monitoring, governance and user access control with BizTalk360

JF Hillebrand - Customer Case Study

JF Hillebrand, a global beverage logistics leader (founded 1844, >2,000 employees, operations in 84 countries), ran six BizTalk servers with ~100 active applications and faced time-consuming administration due to unrestricted user access and no built-in auditing or effective monitoring. Administrators lacked visibility into “who did what,” and manual interventions were required to keep systems healthy.

They implemented BizTalk360, using User Access Policy, Governance/Audit, Monitoring Dashboard, Message Box queries and threshold-based alarms. The solution provided role-based access, clear audit trails, centralized monitoring and automated alerts—reducing manual effort, improving operational efficiency and productivity—and the team reported an easy-to-use product with responsive support.

JF Hillebrand

Gilbert Verboom

Integration Specialist