Case Study: Helse Nord IKT achieves faster response times and better BizTalk visibility with BizTalk360

Helse Nord IKT - Customer Case Study

Helse Nord IKT, a health trust supporting hospitals and pharmacies across northern Norway, needed a dedicated way to monitor its newly implemented BizTalk Server environment. With no clear overview of the system and no alerts when issues occurred, the team wanted a better monitoring and management solution for its production and test environments. BizTalk360 was selected to fill that gap.

BizTalk360 implemented the monitoring and operations capabilities Helse Nord IKT needed, including useful features like the Knowledge Base, file location alarms, and Message Box queries. The result was a much clearer view of the environment, faster issue detection, and simpler control over configuration changes. BizTalk360 also helped cut response time on production problems from hours to minutes during office hours, reducing potential downtime and earning a strong recommendation for its responsive support.

Helse Nord IKT