Case Study: Firstsource achieves easier BizTalk Server monitoring and management with BizTalk360

Firstsource - Customer Case Study

Firstsource, a purpose-led business services company, faced challenges with BizTalk Server monitoring and management, including host instances stopping unexpectedly, difficulty tracking SQL jobs, and limited visibility into CPU utilization and system performance. The team had not used another monitoring tool before, and BizTalk360 stood out for its web-based interface and easier administration compared with the standard BizTalk console.

BizTalk360 implemented features such as AutoStart for host instances and SQL job operations to reduce manual intervention and improve operational control. According to Firstsource, BizTalk360 helped resolve their earlier issues and made daily operations easier, with the team recommending BizTalk360 to other BizTalk Server users, though no specific numerical metrics were shared.

Firstsource