Case Study: European Commission achieves unified BizTalk monitoring and reduced manual effort with BizTalk360

European Commission - Customer Case Study

The European Commission needed a better way to monitor its BizTalk Server and related systems, replacing a mix of SCOM, custom code, and manual labor. With lots of manual monitoring and no automation to suspend monitoring during deployments, the team wanted a single solution to unify alerts, support tasks, and recovery processes.

BizTalk360 provided a centralized BizTalk Server monitoring and management platform with automated recovery, retry tools, and message resubmission capabilities. By adopting BizTalk360, the European Commission was able to remove its dependency on SCOM, streamline problem resolution and environment provisioning, and move toward aggregating monitoring into one tool for tailored operations, finer permissions, and KPI reporting.

European Commission