Case Study: LensesOnline achieves streamlined fulfillment and improved inventory control with Bizowie ERP

LensesOnline - Customer Case Study

LensesOnline, New Zealand’s leading online contact lens retailer, faced rapid growth, very high order volumes, more than 1,000,000 distinct SKUs, industry-specific reporting needs and a 24/7 business model that outgrew its in-house order system. To improve efficiency and automate critical processes they engaged Bizowie and its cloud-based Bizowie ERP to replace their legacy order processing platform.

Bizowie implemented a fully customized ERP—automating order processing, warehouse management, just-in-time reordering and fulfillment, plus a full EDI integration with a national courier for automated shipment booking, label printing and real-time tracking—launched with no customer-facing downtime. The Bizowie solution delivered immediate measurable benefits: higher warehouse productivity, eliminated processing errors, better stock control, and faster feature releases than their previous provider, giving LensesOnline ongoing, upgradeable cloud capability.

LensesOnline

Julius Hart

Managing Director