Case Study: Urban Company streamlines PPE supply chain and safety kit delivery with Bizongo

Digital Supply Chain Solution for PPE

Urban Company, Asia’s largest home services marketplace, needed to safely resume operations after the pandemic brought its business to a halt. With service professionals unable to enter customers’ homes and community safety becoming critical, the company needed a reliable way to source and distribute PPE kits at scale. Bizongo supported the effort with its digital supply chain solution and Procure Live procurement platform.

Bizongo implemented Project Kavach to procure, assemble, and manage PPE kits for Urban Company’s service professionals, adding live order tracking and inventory visibility throughout the process. The solution delivered 70,000+ safety kits to professionals across 1,500+ pincodes, along with bulk PPE shipments to 4 warehouses and 21 city offices. Bizongo helped Urban Company avoid stockouts and enable a safer, more organized return to service.

Urban Company