Case Study: Metercor achieves streamlined field operations and 360° account visibility with BiznusSoft Field Service

Metercor - Customer Case Study

Metercor, Inc., a growing Canadian metering services company, struggled with insufficient data, a cluttered account overview, and overly complex processes that hurt responsiveness. Seeking an affordable, industry-specific solution, Metercor partnered with BiznusSoft and implemented BiznusSoft’s Field Service solution and 360-degree account view.

BiznusSoft delivered a unified platform and mobile Field Service app that consolidated contacts, contracts, quotes, work orders, inventory, warranties and documents into one view. The result: increased visibility of on-site meter data and simpler analysis for updates, streamlined drag-and-drop dispatching, consistent client feedback via custom forms, and mobile capabilities for service order updates, expense entry and digital signatures—boosting operational efficiency and customer satisfaction.

Metercor

Clint Hoffman

Project Manager