Case Study: ProPump & Controls, Inc. achieves 50% revenue growth and streamlined, scalable field service & finance integration with BiznusSoft Field Service

Chain of Efficiency Built at ProPump with Field Service Solution

ProPump & Controls, Inc., a nearly 40‑year‑old service company, confronted an unscalable back office just as it experienced a sudden 50% revenue surge in 2017. To manage rapid growth they evaluated 150 potential partners and selected BiznusSoft, deploying BiznusSoft Field Service to replace their outdated systems and support future expansion.

BiznusSoft implemented an integrated field service solution tied to ProPump’s mid‑office and bookkeeping/financial systems, aligning all departments and making financials more reliable. The change gave managers powerful reporting—after six months they were pulling substantial data to track engineer performance, service calls, billing revenue and parts usage—demonstrably improving operational visibility and efficiency through BiznusSoft’s platform.

ProPump & Controls, Inc.

Richard Walker

System Administrator