Case Study: American Environmental Group achieves streamlined operations and automated billing with BiznusSoft Field Service

BiznusSoft Field Service Helps AEG Support Company Growth

American Environmental Group (AEG), a leading environmental consulting firm, was experiencing rapid growth but remained constrained by a paper-based process that required nearly ten points of entry and manual notes. To streamline operations and establish a single point of entry, AEG engaged BiznusSoft and adopted the BiznusSoft Field Service solution.

BiznusSoft implemented a customized system featuring a 360° Account View that consolidates accounts, contracts, work orders, and quotes into one platform, plus a smart billing module that automatically calculates billable hours per AEG’s rules. The BiznusSoft solution eliminated the multi-entry paper workflow, increased visibility and operational robustness, supported continued growth, and provided ongoing, responsive support and tweaks from the BiznusSoft team.

American Environmental Group

Kerriann Barkley

Director of Corporate Innovation