Case Study: The Go Solution achieves reduced turnover and increased sales with BizLibrary

The Go Solution - Customer Case Study

The Go Solution, a Houston-based nationwide marketer and retail service provider of home telecommunications, security, and insurance, was struggling with professional development, accountability, employee retention and sales growth. Exit interviews repeatedly cited “lack of support” and “lack of training opportunities,” prompting the company to seek a blended learning solution.

They implemented BizLibrary’s Collection and Content Management to launch “Go University,” combining monthly “Brain Workout” course bundles, required departmental courses and electives, third‑party content, and manager-led reinforcement. The program reduced turnover from 157% to 70%, increased closing rates from 18% to 25% since January 2015, saw 70% of employees take optional courses (100% reported liking the content), and eliminated negative exit interview feedback.

The Go Solution

Tiffany Ghrist

Director of Sales Support