Case Study: QS/1 achieves rapid compliance, 271% training growth and major cost savings with BizLibrary

QS/1 Data Systems - Customer Case Study

QS/1, a provider of pharmacy management and government software and services, faced the challenge of delivering and tracking mandatory compliance training across a dispersed workforce (about 450 on-site and 150 remote employees). With strict requirements like HIPAA training within 48 hours of hire and annual refreshers, QS/1 needed up-to-date content, simple completion tracking, and consistent training for every employee regardless of location.

By partnering with BizLibrary to deliver a 6,000+ video library and automated reporting, QS/1 ensured remote access and easy audit-ready compliance tracking—achieving 100% compliance within required timeframes and standard new-hire training within 24 hours. Expansion beyond compliance drove engagement (participation rose from under 10% to over 80%), video completions jumped from 4,785 in 2016 to 17,735 in the first half of 2017 (a 271% increase), and cost per course fell to roughly $1 ($1.17 over 12 months; $0.80 in the last 90 days).

QS/1

Brandon Gibson

Human Resources Generalist