Case Study: MFA Incorporated achieves 140-day training rollout and 75% employee engagement with BizLibrary

MFA Incorporated - Customer Case Study

MFA Incorporated, a farmer-owned agricultural cooperative serving the Midwest with 1,700 employees across Missouri, southern Iowa, eastern Kansas and northern Arkansas, needed to build a training program from the ground up to address a dispersed workforce, compliance requirements and a slow-to-change culture. Program manager Jessica Kueffer faced the challenge of enrolling the entire workforce onto a new learning platform and closing skill gaps in roles like bookkeeping.

Partnering with BizLibrary, MFA launched a fully operational program in 140 days using short, 4–6 minute microlearning videos and tailored content (with missing titles added at no cost). The result: more than 75% of employees regularly use the LMS, improved bookkeeping and Excel skills, reliable compliance tracking, and measurable progress in shifting company culture toward agility and excellence.

MFA Incorporated

Jessica Kueffer

Program Manager