Case Study: ISI Telemanagement Solutions, Inc. achieves increased company-wide productivity and engagement with BizLibrary

ISI Telemanagement Solutions, Inc. - Customer Case Study

ISI Telemanagement Solutions, Inc., a long‑standing provider of telecom analytics and expense‑management services, needed to raise companywide skills to improve productivity. Their existing training offered limited topics and poor employee feedback, so leadership searched for a partner that could deliver broader, higher‑quality learning.

ISI chose BizLibrary for its high service levels, extensive course library and custom content. A smooth rollout — supported by a Client Success Consultant, an ISI Day launch, monthly themes/newsletters, elective content and leader‑led discussion meetings — produced positive evaluation feedback and measurable gains: better cross‑department communication, increased leadership and engagement, expanded skills and higher company‑ and sales‑team productivity.

ISI Telemanagement Solutions, Inc.

Jacqui Buchanan

Human Resources Consultant