Case Study: Wagamama achieves streamlined scheduling and reduced labour costs with Bizimply

Wagamama - Customer Case Study

Wagamama, an early adopter of Bizimply, faced growing problems managing rotas and time & attendance across multiple restaurants. Before Bizimply they relied on inconsistent Excel spreadsheets that varied by store and depended on each manager’s spreadsheet skills, making it hard to enforce consistency, track attendance, or manage changes in personnel.

Wagamama rolled out Bizimply starting with one site and then across all branches, giving staff rotas by email and app, enabling shift managers to log sales, guest numbers and hours, and giving senior managers real‑time visibility via dashboards. The platform saved manager time, ensured staff are paid accurately, made it easy to spot lateness and rota variances, improved reporting and consistency across stores, and helped reduce labour costs while boosting operational efficiency and communication.

Wagamama

Elaine O'Neill

Ops Manager