Case Study: Sim Trava cuts payroll to under 10 minutes and streamlines scheduling with Bizimply

Sim Trava - Customer Case Study

Sim Trava, a Costa Coffee franchise operating 34 stores across the North of England with around 400 employees, relied on spreadsheets and an error-prone time system. Store managers Kat and Dave dealt with duplicated shifts, time theft, long payroll processes, messy WhatsApp scheduling, and frequent calls to head office to resolve holiday and reporting errors.

Since implementing Bizimply, rotas are planned four weeks in advance in about one hour, payroll now takes under 10 minutes, and managers save roughly two hours of management time per week. The cloud dashboard and shift log provide live visibility into labour costs, holidays, sales, wastage and staff feedback—accessible on phone or laptop—allowing managers to focus more on running the stores.

Sim Trava

Kat

Store Manager