Case Study: BB’s Coffee & Muffins achieves better labour cost visibility with Bizimply

BB's Coffee and Muffins - Customer Case Study

BB’s Coffee and Muffins, a restaurant and coffee franchise with 40+ locations and 400+ employees, had been relying on Excel spreadsheets to manage schedules, attendance, labour costs, and sales data. This created major time management issues and an inaccurate view of weekly hours and costs for head office teams and store managers. They turned to Bizimply for a better way to manage workforce operations.

Bizimply implemented its scheduling and attendance management tools, including the Timestation App and dashboard, to give BB’s live visibility into predicted and actual labour hours, costs, and labour-to-sales percentages. The rollout across 41 locations was simple, and the company reported real savings, better control of labour expense, and the ability to proactively manage staff across the UK and Ireland.

BB's Coffee and Muffins

Cian Murphy

Head of Operations Ireland