Case Study: a telecom operator achieves real-time fraud detection with BizAcuity

Telecom Operator stores 1 year of call data with BizAcuity

The customer, a telecom operator, was facing significant financial losses from fraud within its voice traffic and network usage. Its existing systems lacked the infrastructure to run advanced analytics for real-time fraud detection at a massive scale. To enhance its product offering, its vendor, BizAcuity, was tasked with designing a scalable analytics framework to operate within the resource constraints of a Session Border Controller (SBC) environment.

BizAcuity designed a big data platform using Apache Spark with Parquet storage for the telecom operator. The solution enabled the storage and analysis of a full year of call data on a single SBC box, a massive increase from the previous one month capacity. This allowed for real-time fraud detection and alerting, empowering the operator to proactively detect fraudulent calls and suspicious behavior, thereby reducing financial losses.

Telecom Operator