Case Study: Ascend Technology Group achieves full password management adoption with Bitwarden

Ascend Technology Group boosts password security with Bitwarden and achieves 97% client retention

Ascend Technology Group, an IT managed service provider, faced a lack of client adoption for its previous password management tool and had growing concerns about that vendor's security practices. This led them to search for a more reputable and highly secure password manager from Bitwarden.

By implementing Bitwarden Password Manager, Ascend was able to offer a solution with a respected security architecture and zero-knowledge infrastructure. The results included full client adoption of password management, positive feedback on features like two-step login, and a streamlined onboarding process. The solution helped clients understand and adopt password best practices, moving away from insecure methods like storing passwords in Excel files.

Ascend Technology Group