Case Study: ZenBusiness scales third-party risk management with BitSight

Scaling Third-Party Risk Management with a Lean Security Team

ZenBusiness, an all-in-one platform for entrepreneurs, needed a better way to manage third-party risk as its vendor ecosystem grew quickly and its security team stayed lean. Because it handles sensitive legal and finance functions like business formation, banking, and financial management, the company had to maintain ongoing vendor assessments, detect changing risks, and support audits without adding headcount.

Using BitSight Continuous Monitoring and BitSight Vendor Risk Management, ZenBusiness replaced manual onboarding and review work with self-service workflows, automated alerts, and a single place to manage vendor documentation. BitSight helped the team double managed vendor coverage without additional headcount, streamline assessments and compliance requests, and get notified when a vendor’s security rating changed or critical risks emerged between reviews.

ZenBusiness

Brian Rutledge

Security Director