Case Study: Upper Albany Main Street achieves streamlined project collaboration and centralized management with Bitrix24

Upper Albany Main Street - Customer Case Study

Upper Albany Main Street, a University of Hartford division focused on revitalizing Hartford’s Albany Avenue commercial corridor, faced coordination challenges as it prepared a multi-year façade improvement project: fragmented communication, time tracking, document and photo sharing, contact management, workflow oversight and project notes. To address these needs the organization adopted Bitrix24 as its central collaboration and project-management platform.

Bitrix24 consolidated workgroups, a time clock, document and photo sharing, lists/contacts, instant messaging, intranet updates and even VoIP into a single dashboard, allowing UAMS to add employees to workgroups rather than emailing documents back and forth. The result was faster, more organized collaboration and reduced administrative overhead—Bitrix24 eliminated the need for multiple tools, improved project visibility and helped position Upper Albany Main Street to move forward with its multi-million dollar façade project.

Upper Albany Main Street