Case Study: Survival Skills serves 5 times more clients with Bitrix24

Survival Skills - Customer Case Study

Survival Skills Vietnam, a social enterprise focused on reducing preventable casualties in Vietnam through first aid education, struggled to keep documents and client information organized. The team often couldn’t tell which file was the latest version or where to find key contact details, leading to operational mistakes, lost time, and reputational damage. They turned to Bitrix24, using its CRM capabilities to address these issues.

With Bitrix24, Survival Skills automated many CRM processes, improved team productivity, and eliminated time spent on sales reporting through Analytics and Google Data Studio integration. Calendar and email integration also helped sales and training teams coordinate more effectively. As a result, Bitrix24 enabled the company to process 5 times more customers with the same number of staff, while keeping the whole team working on one unified platform.

Survival Skills

Thai Binh Ho

Director