Case Study: DStv achieves 3× faster video start-up (15s→5s) and improved OTT engagement with Bitmovin

DStv - Customer Case Study

DStv, the MultiChoice-owned satellite service serving over 10 million Sub‑Saharan subscribers, needed to modernize its OTT offering DStv Now. The company was moving away from an in‑house Flash player and required a secure, cross‑browser and cross‑device solution compatible with multiple DRMs and streaming protocols to reduce long video start‑up times and improve overall user experience.

MultiChoice adopted Bitmovin’s player as a managed service, leveraging Bitmovin’s technology and partnership with Irdeto to rapidly deploy a new streaming infrastructure and player. The change cut video start‑up time from 15 seconds to 5 seconds, boosting service stickiness and delivering the higher‑quality playback customers expect.

DStv

Francois Malan

Enterprise Architect