Case Study: Unilever Food Solutions trains 1,400 employees in 48 hours with Bites

Unilever Food Solutions trains 1,400 employees in 48 hours with Bites

Unilever Food Solutions faced a significant challenge in training its large, distributed frontline workforce. Their traditional in-person training methods were highly disruptive to operations, forcing shutdowns and resulting in very low knowledge retention rates of only 20%. To upskill employees without halting daily business, they turned to the vendor Bites and its AI-powered platform to convert their static materials into a more effective digital format.

Using the Bites platform, Unilever transformed its PDF-based compliance materials into engaging, bite-sized micro-videos delivered directly to employees via familiar channels like WhatsApp and SMS. This solution enabled them to train 1,400 employees in just 48 hours, achieving a 96% completion rate and over 90% engagement. Bites helped Unilever boost sales performance through more engaged and better-trained staff without any operational downtime.

Unilever Food Solutions