Case Study: Carolina Lemke achieves mobile-first frontline training and strong ROI with Bites

Carolina Lemke boosts frontline training completion to near 100% with Bites

Carolina Lemke, a global retailer of sunglasses and optical products, faced the challenge of effectively training its widely dispersed frontline employees. Traditional in-person sessions and learning management systems were costly, inefficient, and failed to engage their on-the-go staff. Seeking a modern solution that fit their innovative brand, CL's VP of Business Development, Liad Yeoshua, turned to Bites for a mobile-first training and onboarding service.

Bites provided a platform for creating and delivering short, engaging video training units via communication channels like WhatsApp. CL used Bites to digitize onboarding, sales enablement, and compliance training, achieving completion rates approaching 100% on key materials. The solution delivered a significant ROI; Bites saved an estimated 100,000 NIS (~$30,000 USD) per training day by eliminating the costs associated with face-to-face sessions.

Carolina Lemke