Case Study: ICON saves $8.5M annually with BiTE Interactive’s clinical research app and platform expertise

ICON saves $8.5M a year with BiTE interactive

The customer, ICON, a global health sciences company, faced challenges in its clinical trial processes, including inefficiencies for its Clinical Research Associates (CRAs) and instability in its decentralized trial platform. They engaged vendor BiTE Interactive for strategic product development and technical expertise to streamline operations and ensure compliance.

BiTE Interactive implemented a comprehensive solution that included developing a purpose-built mobile app for CRAs and providing Agile and Behavior Driven Development (BDD) training and architecture. This resulted in an estimated annual cost savings of $8.5 million for ICON, along with a stabilized platform, faster development cycles, and successful management of global clinical trials during the pandemic.

ICON