Case Study: Starport Managed Services achieves 20% faster security incident response and business growth with Bitdefender

Starport Managed Services - Customer Case Study

Starport Managed Services, a Toronto-based managed IT services provider, needed to strengthen client cybersecurity as attacks grew more complex. After evaluating options, Starport replaced its prior solution with Bitdefender Cloud Security for Managed Service Providers to expand its security offerings and support a new cybersecurity business unit, Cyber724.

Using Bitdefender Cloud Security for MSPs along with Bitdefender Endpoint Detection and Response and Advanced Business Security, Starport now protects nearly 4,300 endpoints across client and internal environments and integrates detections with its help‑desk for automated response. Bitdefender’s detection and EDR cut response times by about 20%, shifted staff time from routine maintenance to higher‑value security investigation and resolution, helped remediate a major ransomware incident that won a large customer, and contributed to measurable revenue growth through Cyber724.

Starport Managed Services

Brian Everest

Chief Technology Officer