Case Study: Nexon reduces security incidents and boosts analyst productivity with Bitdefender GravityZone Cloud MSP Security

Nexon aligns growth strategy with tiered cybersecurity offering

Nexon, a fast-growing managed service provider in the Asia Pacific, needed to consolidate a mix of endpoint protection tools after acquiring Kiandra IT’s security division. To reduce vendor sprawl and support rapid growth, Nexon standardized on Bitdefender GravityZone Cloud MSP Security and complemented it with Bitdefender Advanced Threat Security (ATS) and Bitdefender Endpoint Detection and Response (EDR).

Bitdefender’s cloud console and APIs let Nexon centrally manage security for more than 4,000 endpoints and feed contextual telemetry into its SOC/SIEM. With Bitdefender, Nexon reduced security-incident frequency by 10%, increased analyst time on higher-level investigations by 20%, deployed 1,500 endpoints in 2–3 weeks (vs. 3–6 weeks previously), and drove end-user security complaints from two–five times per month to virtually zero.

Nexon

Garth Sperring

Network & Security Practice Lead