Case Study: MEOS it achieves near-total ransomware protection and reduced customer downtime with Bitdefender

MEOS it gains upper hand over ransomware

MEOS it, a fast‑growing Dutch managed service provider, was suffering frequent ransomware incidents (one to two times weekly) and random server freezes under its previous Webroot solution, causing half‑day to two‑day customer outages. After piloting several vendors, MEOS it selected Bitdefender and its Cloud Security for Managed Service Providers (MSPs) to improve protection and simplify multi‑customer management.

Bitdefender implemented Cloud Security for MSPs along with Advanced Threat Security (including HyperDetect and Sandbox Analyzer) across roughly 3,000 endpoints (Windows, macOS, Linux, and virtual environments). Since the deployment MEOS it has achieved nearly 100% threat blocking, experienced only one isolated ransomware event in two years that was contained within an hour, realized about a 10% increase in endpoint availability, a 20–30% drop in security trouble calls, and reduced weekly security troubleshooting from eight to two hours—benefits MEOS it attributes directly to Bitdefender.

MEOS it

Patrick Terwal

Team Leader, Senior Engineers