Case Study: MDRN TECH achieves proactive 24/7 cybersecurity for the San Antonio Spurs with Bitdefender MDR

MDRN TECH - Customer Case Study

MDRN TECH, the managed service provider for the San Antonio Spurs, faced the challenge of protecting a high‑profile, global digital ecosystem with a small internal IT staff. The Spurs needed consolidated defenses to support a Zero Trust initiative and defend against ransomware, phishing and emerging AI‑driven threats, so MDRN TECH sought a trusted cybersecurity partner — Bitdefender — to provide real‑time monitoring, threat hunting and a more proactive security posture.

Bitdefender implemented its Managed Detection and Response (MDR) and Extended Detection and Response (XDR) services, delivering 24/7 SOC coverage, threat intelligence, dedicated account managers and direct communication channels. As a result, Bitdefender reduced manual security tasks, gave the Spurs’ IT team greater peace of mind and freed internal staff to focus on strategic initiatives rather than firefighting, while XDR and MDR provided deeper visibility and faster, proactive threat detection and response.

MDRN TECH

Joe Loomis

Senior Vice President of Finance and Technology