Case Study: UK-Based Global Home Repair and Improvement Services Provider achieves 24x7 cybersecurity protection and faster incident response with Bitdefender

Home services provider raises cybersecurity bar for global businesses

The UK-Based Global Home Repair and Improvement Services Provider, serving millions of residential customers and operating federated businesses across Europe, North America, and Asia, needed to standardize cybersecurity and centralize visibility as threats increased and its workforce became more remote. To raise baseline protection across independently managed units, the company selected Bitdefender Managed Detection & Response (MDR) Enterprise.

Bitdefender implemented MDR Enterprise (backed by GravityZone XDR) along with GravityZone Security for Containers and Full-Disk Encryption to protect about 10,000 endpoints across on‑premises and cloud environments, providing 24x7 monitoring, threat hunting, a dedicated security account manager, and automated response actions. The deployment delivered measurable impact: zero cyber-related disruptions since adoption, consistent 24x7 coverage and centralized visibility, a 20–30 minute improvement in response time to endpoint incidents, and reduced staff time spent on routine monitoring.