Case Study: City Infrastructure Servicing Company achieves zero breaches and near‑zero trouble calls with Bitdefender GravityZone Enterprise Security

GravityZone inspires confidence in city government security

City Infrastructure Servicing Company, a large U.S. city government providing services like fire, police and water to hundreds of thousands of residents, had lost confidence in its outsourced IT security provider because it had no visibility into attacks or system performance. After deciding to insource IT, the four-person security team sought an endpoint solution with deep reporting, fast response to zero‑day threats and a small endpoint footprint — selecting Bitdefender’s GravityZone Enterprise Security.

Bitdefender deployed GravityZone across 4,000 endpoints in 40 locations and tied them to a central management console for reporting and remote provisioning. The rollout was rapid and trouble‑free, and over two years the city recorded zero successful breaches or infections, was unaffected by global ransomware/phishing campaigns, and saw trouble calls drop to near zero. Bitdefender’s GravityZone also improved endpoint performance and sped up re‑imaging and provisioning, delivering measurable security and operational gains.