Case Study: Lebenshilfe Heinsberg achieves robust, affordable protection of sensitive client data with Bitdefender

Caring for the disabled with elite, affordable security

Lebenshilfe Heinsberg, a German association caring for more than 1,800 people with physical and mental disabilities, needed to protect highly sensitive client files across a distributed IT estate—300+ Windows clients, 45 virtual servers and 650 mailboxes on Microsoft Exchange—while under tight budget constraints after their previous AV license became unaffordable. They selected Bitdefender GravityZone (GravityZone Enterprise Security with On‑Premises Management Console and the Security for Exchange module) for an affordable, low‑resource solution that would preserve confidentiality and keep services running.

Bitdefender, with partner QKomm and Lebenshilfe’s IT team, deployed GravityZone’s lightweight agents plus an external scan appliance and Exchange protection, integrated with Active Directory/LDAP for easy management. The solution blocked unusual attacks (including a Joomla exploit that infected a web server), eliminated the need for manual agent installs on clients, ran quietly without interrupting users, simplified administration via a web console, and enabled plans to extend protection to mobile devices—demonstrating reliable detection and measurable operational savings for Lebenshilfe.

Lebenshilfe Heinsberg

Marcel Übachs

Head of IT