Case Study: Blaze Networks achieves 24x7 monitoring and reduces investigation time with Bitdefender GravityZone and MDR

Blaze Networks fires up endpoint security business

Blaze Networks, a UK security‑focused managed service provider, faced unreliable endpoint protection with delayed virus definitions, policy-update gaps, and poor vendor support that drained internal resources. To replace that fragile stack, Blaze standardized on Bitdefender GravityZone Cloud MSP Security (including GravityZone Advanced Threat Security and EDR) for a cloud-native, multi‑layered endpoint platform.

Using Bitdefender solutions and Bitdefender MDR Foundations for MSPs to deliver Blaze’s managed EDR and 24x7 monitoring, Blaze now protects thousands of workstations and servers, cuts Level‑3 investigation time from 20–30% to under 10%, and resolves technical issues in minutes or hours rather than days or weeks. The Bitdefender-powered offering has driven explosive endpoint sales and ~30% annual revenue growth, improved compliance to lower customers’ insurance premiums, and increased operational visibility and efficiency.

Blaze Networks

Ben Brassington

Director and Founder