Case Study: Bruce’s Doggy Day Care streamlines bookings and operations with Bitcube

Bruce’s Doggy Day Care launches booking app with Bitcube, hitting 44% downloads in weeks

Bruce’s Doggy Day Care, the UK's largest dog day care operator, faced significant operational challenges due to its disconnected mix of manual systems like Apple Calendar, Excel, and separate accounting software. This patchwork process made tracking customers and managing bookings inefficient. The company partnered with Bitcube for bespoke software development to create an integrated solution.

Bitcube designed and built a fully bespoke CRM system, a customer booking app, and a driver app with GPS tracking. This integrated platform automated bookings, managed billing, and provided real-time updates for pet owners. The results were immediate, with 44% of customers downloading the new app shortly after launch. The solution enabled new branches to be set up in under 30 minutes and optimized routes for more efficient pick-ups and drop-offs across London.

Bruce’s Doggy Day Care