Case Study: CAL FIRE AVL 2.0 achieves unified hardware lifecycle management with BitCot's Power Apps portal

CAL FIRE AVL 2.0 automates 1,500+ device lifecycles with BitCot

CAL FIRE AVL 2.0, a leading Fire & EMS mobile data solutions provider, faced significant challenges managing its hardware lifecycle. Their processes were fragmented across disconnected spreadsheets, lacked structured quality assurance, and provided no real-time visibility for their fleet of over 1,500 devices. This manual approach led to operational inefficiencies and a high risk of network configuration errors. BitCot was engaged to build a unified solution using Microsoft Power Apps.

BitCot delivered a transformative 16-module portal built on Microsoft Power Apps and Power Automate. This centralized system automated device activation workflows, enforced auditable QA testing, and provided complete traceability and fleet-wide visibility. The solution implemented by BitCot eliminated manual handoffs and spreadsheet tracking, significantly reduced activation processing time, and entirely prevented IP conflicts, creating a single, reliable system of record for all hardware operations.