Case Study: Adjoin achieves fully automated e-billing with BitCot

Adjoin eliminates 100% of manual billing entry with BitCot

Adjoin, a social and human services organization, faced the challenge of manually entering billing data into four separate state e-billing portals each month, a process that was time-consuming and prone to errors. To solve this, they partnered with vendor BitCot to implement an automation solution using Microsoft Power Automate.

BitCot architected a two-flow Power Automate solution that automated the entire billing process, from parsing reports to submitting data. This eliminated 100% of manual data entry, achieved zero transcription errors, and allowed the billing cycle to run automatically each month with no staff involvement.

Adjoin